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Contact

Horse Pilot Help center

<p>You can try out our products at your nearest saddle shop (see the list in Where to find us), visit us at the events we participate in, or come directly to our showroom in Cysoing from Tuesday to Thursday.</p>

You can try out our products at your nearest saddle shop (see the list in Where to find us), visit us at the events we participate in, or come directly to our showroom in Cysoing from Tuesday to Thursday.

Where can i try horse pilot products on?

General

How do I know if there is a Horse Pilot reseller around me?

I’m not sure what size I should order ?

I have a problem with a Horse Pilot product, how do I fix it?

How can I get new buttons?

Which material are used for horse pilot clothing?

How can I take care of my horse pilot equipment?

Do horse pilot products contain animal fur?

How to change gas cartridge?

Can a horse airbag be used on a motorcycle?

How to change gas cartridge? copy

AIRBAG TWIST'AIR

How to fit the Teknit Boot?

Which size to choose?

How to size the Teknit Boot?

Will the Knit material loose its tension?

How high is the heel? Is it legal in competition?

How long does the boot last?

Will the friction of the Teknit boot against the saddle damage it?

Is the Teknit Boot waterproof?

Does the Teknit Boot provide good ankle support?

If my horse runs over my foot, is there a reinforced area to ensure my safety?

TEKNIT BOOT

Products

How do I know if you received my order and when will the payment be debited ?

How can I order?

How long does it take for my order to be dispatched?

Need help with your coupon code?

Will I be kept informed of the progress of my order?

Do your prices include VAT?

What payment methods does horse pilot accept ?

I have validated my order and made the payment but I realize there is an mistake in my order (wrong product, wrong colour, wrong size, wrong address): how can I fix it ?

Combien de temps faut-il compter pour un remboursement ?

Ordering and payment

Which countries do you ship to ?

What are my options if the horse pilot products I've ordered don't fit?

Which carrier do you use to ship your products?

What is the guarantee on my products?

Delivery times

Shipping costs

Shipping and returns

How can I be sure that the personal data I give you will remain confidential?

Is payment by credit card on the Horse Pilot site secure?

Safety

Women's size guides

Men's size guides

Children's size guides

Size guides

Vouchers

Club House - Loyalty program

What are the differences between the Twist’Air and the E-Twist’Air?

Why wear an airbag when riding?

Which parts of the body are protected by a Horse Pilot airbag?

Are Horse Pilot airbags certified?

How does a riding airbag work?

Does the airbag get in the way when riding?

Can you wear a jacket or coat over the airbag?

Does an airbag replace a back protector?

What should you do after the airbag deploys?

How to care for your airbag?

How to choose the right size airbag?

What is the lifespan of a riding airbag?

What to do after the airbag deploys?

Can you use any cartridge with your airbag?

What happens if I forget to unbuckle before getting off the horse?

Can I travel by plane with my airbag?

Should you have your airbag serviced?

Airbag

Where can i try horse pilot products on?Updated 2 months ago