You can be sure that the data you give us will remain confidential. Needless to say, it will not be passed on to third parties either. You'll find full details in our privacy policy.

You can be sure that the data you give us will remain confidential. Needless to say, it will not be passed on to third parties either.&#xA0;You&apos;ll find full details in our <a href="https://www.horsepilot.com/en-us/policies/legal-notice">privacy policy</a>.

How can I be sure that the personal data I give you will remain confidential?

You have absolutely nothing to worry about here: our online store is completely secure. We use SSL (Secure Socket Layer) technology. SSL encrypts and protects all data you send us over the Internet. When SSL is activated, a padlock appears next to th

You have absolutely nothing to worry about here: our online store is completely secure. We use SSL (Secure Socket Layer) technology. SSL encrypts and protects all data you send us over the Internet.&#xA0;When SSL is activated, a padlock appears next to the address in your browser and/or the address starts not with HTTP as usual, but with HTTPS. The connection is secure.&#xA0;Your payment IDs and passwords are not stored on our website, but by our payment partner&apos;s infrastructure.&#xA0;Finally, you will be redirected to a secure page where you will be asked to authenticate with your bank in order to validate the transaction.

Is payment by credit card on the Horse Pilot site secure?

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Horse Pilot Help center

FAQ: find the answers to the most frequently asked questions about Safety for Horse Pilot products.

Security and payment • Horse Pilot help center

Safety

How do I know if there is a Horse Pilot reseller around me?

Where can i try horse pilot products on?

General

Hto know if the model and color of my choice is currently in stock?

I’m not sure what size I should order ?

I have a problem with a Horse Pilot product, how do I fix it?

How can I get new buttons?

Which material are used for horse pilot clothing?

How can I take care of my horse pilot equipment?

Do horse pilot products contain animal fur?

How to fit the Teknit Boot?

Which size to choose?

How to size the Teknit Boot?

Will the Knit material loose its tension?

How high is the heel? Is it legal in competition?

How long does the boot last?

Will the friction of the Teknit boot against the saddle damage it?

Is the Teknit Boot waterproof?

Does the Teknit Boot provide good ankle support?

If my horse runs over my foot, is there a reinforced area to ensure my safety?

TEKNIT BOOT

How to change gas cartridge?

Can a horse airbag be used on a motorcycle?

AIRBAG TWIST'AIR

Products

How do I know if you received my order and when will the payment be debited ?

How can I order?

How long does it take for my order to be dispatched?

Need help with your coupon code?

Will I be kept informed of the progress of my order?

Do your prices include VAT?

What payment methods does horse pilot accept ?

I have validated my order and made the payment but I realize there is an mistake in my order (wrong product, wrong colour, wrong size, wrong address): how can I fix it ?