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Horse Pilot Help center logo

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Hto know if the model and color of my choice is currently in stock?

You can see it when selecting the model. We ensure that you can order only models, sizes and colorways that are currently available in your country of residence.

I’m not sure what size I should order ?

On most of our product pages, you'll find size information. You can access it on each product page by clicking on the "Size Guide" button:. A size chart for all our products is available here:. If in doubt, don't hesitate to call us: +33 4 99 54 63 5

I have a problem with a Horse Pilot product, how do I fix it?

Our customer service assumes responsibility for all types of repairs. You can send your complaint via the following link. We will answer you and repair your product as soon as possible. All products are also guaranteed for one year with proof of purc

How can I get new buttons?

Horse riding is a sport that requires riders to be constantly moving. Wearing clothes close to the body, it can happen that a button comes off when getting off the horse or going through the box door... Just contact us at [email protected] so th

Which material are used for horse pilot clothing?

You can find the main components of our garments on every product page:

How can I take care of my horse pilot equipment?

Each product data sheet also includes washing and drying instructions to ensure the longevity of your garments. Each product data sheet includes a specific description of garment care. Discover our specific care guides:. We also offer a selection of

Do horse pilot products contain animal fur?

Our products do not contain animal fur. In addition, our production lines for down jackets and parkas are under the RDS ethic standard : Responsible Down Standard. This standard ensures that our down-filled clothing comes from ducks and gooses treate

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