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I’m not sure what size I should order ?
On most of our product pages, you will find information about sizes. This can be accessed on each product page by clicking on the “Size Guide” button. A summary table of sizes for all our products is available in About > Our Products > Size Guide. If
I have a problem with a Horse Pilot product, how do I fix it?
Our customer service assumes responsibility for all types of repairs. You can send your complaint via the following link. We will answer you and repair your product as soon as possible. All products are also guaranteed for one year with proof of purc
How can I get new buttons?
Horse riding is a sport that requires participants to move constantly. When wearing close-fitting clothing, a button may come undone when dismounting from a horse or passing through the stable door. Don't forget to reattach the buttons on your compet
Which material are used for horse pilot clothing?
You can find the main components of our garments on every product page:
How can I take care of my horse pilot equipment?
Each product page also includes washing and drying instructions to ensure the longevity of your garments. We provide specific care instructions for each garment on its product page. Discover our specific care guides in About > Our Products > Care.
Do horse pilot products contain animal fur?
Our products do not contain animal fur. In addition, our production lines for down jackets and parkas are under the RDS ethic standard : Responsible Down Standard. This standard ensures that our down-filled clothing comes from ducks and gooses treate